Security Statement
Last updated: September 2026
We take the security of your property, financial, and tenant data seriously. This page describes application controls; it does not promise that any service is risk-free or certify a security standard.
♢The short version
Account routes use authentication and server-side ownership checks. Documents use private storage and controlled access. Client portals use separate, read-only access links that can expire or be revoked.
▣Encryption in Transit
Data sent between your browser and our servers should be protected using HTTPS/TLS encryption. You can check this by confirming the URL in your browser begins with https://.
▤Stored Data
Supabase stores property, tenancy, finance and compliance records. Uploaded documents use private Supabase Storage, with ownership checks before controlled downloads or time-limited signed access is issued.
Uploaded evidence files such as certificates, receipts, and agreements are stored so they can be linked to the relevant record inside your account.
◉Access Control
Your records are associated with your account. Personal portfolio data and client portfolio data are kept separate inside the app so the correct information appears in the correct area.
Anyone holding a valid client portal link can view the information shown in that portal without a separate login. Share links only with intended recipients and revoke them when access is no longer needed.
⌁Authentication
Your account is protected by a login system. You should use a unique, strong password and keep your login details confidential.
If you suspect unauthorised access, sign out and contact us immediately.
▤Request Protection and Audit Logs
Sensitive routes use origin validation and rate limits. The app records audit events for document and portal actions to support investigation. These controls do not guarantee prevention or detection of every incident.
↻Updates & Vulnerabilities
We aim to maintain the application and respond to security issues responsibly. If you discover a security issue, please report it by emailing support@landlordoffice.co.uk.
Questions about security? Email us at support@landlordoffice.co.uk and we'll respond as soon as possible.