Contact & Support
Questions about your account or the app? Contact support.
Email support
support@landlordoffice.co.uk
This is our primary support channel. Send us a message and we'll get back to you as quickly as possible.
Response times vary. Please do not send passwords, portal access links or unredacted identity documents.
What to include in your message
To help us resolve your query as quickly as possible, please include:
- A clear description of your question or the issue you're experiencing
- The steps you took before the problem occurred (for bugs)
- Your account email address
- Any error messages you saw (screenshots are helpful)
Topics we can help with
ⓘGeneral questions
How features work, account questions, or anything else.
⚙Bug reports
Something not working as expected? Let us know with as much detail as possible.
♢Data & privacy requests
Requests to access, correct, or delete your personal data under UK GDPR.
○Plan & access queries
Questions about plan features or access. Self-service billing and upgrades are not available yet.
Support channel: Contact us by email. There is no in-app live chat or phone support service.